Privacy policy
How Elenatis handles the information you send us.
Last updated: October 28, 2026
Who we are
ELENATIS SAS, La Grande-Motte (34280), France, is responsible for the personal data collected on this website. Contact: Elenatis.contact@gmail.com.
What we collect
- When you request a quote: your name, email, company, phone or WhatsApp number if you give it, the product you need, quantity, target price, timing, delivery ZIP code, type of business and your options (private label, samples).
- When you order a Supplier Shortlist: your name, email, company, the product, quantity, ZIP code and notes.
- When you pay by card: Stripe processes your payment and your card details. We never see or store your full card number. Stripe sends you the receipt and invoice.
- When you email, call or message us on WhatsApp: the information you choose to share.
We do not use advertising or analytics cookies. The forms keep a temporary session code in your browser's session storage to block spam. When you click a product's quote link, your browser stores that choice for a moment so the form can be filled in for you. Both stay on your device.
Why we use it
- To answer your request and prepare a quote or order, at your request (GDPR, Article 6(1)(b)).
- To follow up on our exchanges about your request (our legitimate interest, Article 6(1)(f)).
- To keep the business and accounting records required by law (Article 6(1)(c)).
We never sell your personal information.
Who receives it
Only Elenatis reads your requests. We rely on these service providers:
- WebsitePublisher.ai, operated by M25 (the Netherlands): hosts this website and stores form submissions on servers in the European Union.
- Google: our email runs on Gmail.
- WhatsApp (Meta): if you choose to message us there, under WhatsApp's own terms.
- Stripe (Stripe Payments Europe, Limited, Ireland): processes card payments when you pay online, under its own privacy policy.
The fonts and photos on this website are served from our own hosting, so your browser doesn't contact Google Fonts or photo libraries when you visit.
If you place an order, we share with the maker, the freight forwarder and the customs broker only what they need to produce and deliver it.
How long we keep it
- Requests that don't lead to an order: up to 3 years after our last contact.
- Client records and invoices: for the period required by French law (10 years for accounting documents).
Your rights
You can ask to access, correct or delete your data, to limit or object to its use, or to receive a copy of it. Email Elenatis.contact@gmail.com and we will reply within one month. You can also complain to the French data protection authority, the CNIL (www.cnil.fr).